What is Eau Thermale Avène Club Singapore?

Eau Thermale Avène is the French number one dermo-cosmetic brand in Europe. Recommended by dermatologists, it is a naturally active soothing source for sensitive skin since 1743.

The membership will allow all Eau Thermale Avène loyal customers in Singapore to:

  • Earn points with purchase*
  • Redeem great gifts
  • Enjoy exclusive news and benefits

  • * Available in Guardian & Watsons stores exclusively, for all Eau Thermale Avène products except kits, bundle packs and special promotions.

    What are the perks and privileges that Eau Thermale Avène Club Singapore members enjoy?

    Get the opportunity to:

  • Earn points with purchase (available in Guardian & Watsons stores exclusively, for all Eau Thermale Avène products except kits, bundle packs and special promotions)
  • Redeem great gifts
  • Enjoy exclusive news and benefits
  • How do I update my personal particulars?

    Simply access the website https://club.eau-thermale-avene.sg to update your personal at the "Update Profile" page you will find in the menu.

    Keeping your profile updated is important to receive personalized information on new launches and promotions.

    How do I update my personal account if I change my mobile phone number?

    Please email to us at contact@eauthermaleaveneclub.com to inform us on your new mobile number.

    How to earn points?

    Once you are an existing Eau Thermale Avène Club Singapore member, you can simply purchase any Eau Thermale Avène product in Guardian or Watsons drugstores, and register via the Register a New Purchase section in the menu.

    Products that are not eligible for submission: kits, bundle packs and promotions.

    What could be the reasons for not being able to register a purchase?

    There are multiple possibilities: - The purchase is not eligible for submission (most frequent reason). Only Eau Thermale Avène products purchased in Singapore, Guardian or Watsons drugstores are eligible for submission. No promotions, kits or bundle packs are eligible.

  • You did not upload a clear photo of the barcode on the product. The barcode can be found DIRECTLY on the product packaging (box if the product has one, or directly on product).
  • You have not entered the correct unique code (13 numeric code found on the black and white sticker on the product).
  • For any other problem, please email to us at contact@eauthermaleaveneclub.com

  • How long does it take for the Avène Points to be credited on my account?

    It will take two working days to reflect the credit points on your account.

    How do I check my points?

    Point validity is one year.

    Is there a membership fee?

    There is no joining fee.

    Can I combine points with my friends?

    Memberships are non-transferable and cannot be shared with family members, friends or others.

    What is the special promotion for my birthday?

    Happy birthday! Eau Thermale Avène Club Singapore members will enjoy x2 points during their birthday week starting from the exact day when they make their registration of products purchased.